Public Relations at the Iraqi Ministry of Foreign Affairs (Analytical and Critical Study from 2003 to 2020)

The use of public relations in the work of the media in general and in government institutions in particular is the basis of government work because public relations work is to bring the views of an institution and the people closer, which will have a positive or negative impact on the work of government institutions.

 Therefore, this paper is intended to analyze and critique the performance of the Iraqi Ministry of Foreign Affairs’ public relations and its impact on citizens inside and outside Iraq.

 The research question is familiarity with the methods of public relations in the Iraqi Ministry of Foreign Affairs in the period 2003 to 2020. In addition, we want to know the impact of public relations on the audience. Relying on the interview, the researcher has used the descriptive research method and has chosen the Ministry of Foreign Affairs as a model community.

 The most important research results are: There is no balance in the number of male and female employees of this ministry and their job opportunities are unequal.

 A large percentage of respondents have a bachelor’s degree and a very small proportion have excellent degrees, which means that there is no exact specialization and most employees have general specializations. The ministry uses two ceremonial offices and a press office to achieve its public relations goals.

 There is a specific budget for State Department public relations that does not meet all the needs of public relations activities.

The State Department’s public relations department helps achieve the ministry’s foreign policy goals by training diplomats, but the ministry, despite receiving advice from some retired diplomats, lacks a plan despite a specialized research department (which is a foreign service center).

 It is a strategy for public relations. There are some issues that hinder public relations in the Iraqi Ministry of Foreign Affairs, including lack of experience and expertise in the field in which they work.